Legal Document

jojobet mobil Privacy Policy

Here is a full account of how important your personal information is to us, and how it is collected, stored, and used.

SSL-Secured Platform Last Revised: 2025

Effective Date: January 2025 — Last Updated: July 2025

This privacy policy applies to users of the jojobet mobil platform. When you register, log in, or use any of our services on this website, you are considered to have accepted the terms of this policy. This document is consistent with the Terms and Conditions and should be read alongside it.

This policy may change at any time. If you continue to use the site after any revision, you will be considered to have accepted the updated policy.

1 What Information We Collect

We collect the following types of information to operate the jojobet mobil platform:

1.1 Registration and Identity Information

Full name, date of birth, and nationality
Email address and mobile number
Username and password created by the user (stored in encrypted form)
National ID or passport number — only when required for account verification (KYC)

1.2 Financial Information

We store transaction-related information to process deposits and withdrawals. This includes your bKash, Nagad, or Rocket account number, bank account number, and the time and amount of each transaction. We do not store full bank card numbers or CVV codes.

1.3 Technical and Behavioral Information

IP address and device type
Browser type and operating system
Time spent on the platform and logs of game-related activity
Cookies and session data (see Section 6 for details)

2 Purpose of Using Information

Collected information is used only for the following purposes:

Creating, managing, and securing accounts
Verifying and processing deposit and withdrawal transactions
Activating applicable bonuses and promotions
Preventing fraud, money laundering, and unauthorised access
Improving the platform technically and analysing the user experience
Managing communication with the support team (24/7 live chat and email)
Ensuring user protection in line with Responsible Gaming guidelines

3 Sharing and Disclosure of Information

jojobet mobil does not sell your personal information to any third party or transfer it to advertisers. However, limited information may be shared in specific circumstances:

3.1 For Service Operations

Payment processors (such as bKash, Nagad, Rocket, and banks), technology providers, and game studios — these partners receive only the information necessary to provide their respective services. They may not use this information for any other purpose.

3.2 Legal Obligations

We are obligated to disclose information in response to a court order, government directive, or lawful request from a law enforcement authority. In such cases, we provide only the minimum information required.

4 Methods of Data Security

jojobet mobil applies industry-standard security measures to protect your information:

SSL (Secure Socket Layer) encryption — keeps all data transmissions secure
Passwords stored with a one-way hashing algorithm — cannot be read directly
Two-step verification (OTP) — an additional layer of security for login and financial transactions
Restricted access to data centres and regular security audits
Automated alerts for unusual transactions or login attempts

However, no method of storing information on the internet is completely impenetrable. It is your own responsibility to keep your password secure and not share it with anyone.

5 Data Retention Period

Your information is retained for as long as your account remains active. Even after an account is closed, financial transaction records may be kept for a specified period as required by law. Once that period has passed, the information is securely deleted or anonymised.

6 Cookie Policy

The jojobet mobil website uses cookies, which are stored as small text files in your browser. Through cookies, we:

Keep your session active and remember your login status
Save language and preference settings
Analyse platform usage statistics (anonymous data)
Help detect fraudulent activity

You can disable cookies in your browser settings, but doing so may prevent some services from working correctly.

7 User Rights

As a user of the jojobet mobil platform, you have the following rights:

7.1 Right to Access Information

You may request to know what information we hold about you at any time. Contact the support team via live chat or email and a response will be provided within the designated timeframe.

7.2 Right to Correct Information

If any of your personal information is incorrect, you may request a correction. The information will be updated after your identity is verified.

7.3 Right to Close Your Account

You may request to close your account at any time. The account will be closed provided there are no outstanding financial obligations or ongoing investigations. Self-exclusion and limit-setting options are also available as part of Responsible Gaming.

7.4 Right to Withdraw from Marketing Communications

If you do not wish to receive promotional emails or messages, you can opt out at any time. This will not affect service-related communications about your account.

8 Protection of Minors

jojobet mobil strictly enforces a 21+ age requirement. We do not knowingly collect information from or provide services to anyone under the age of 21. Age is verified at the time of registration and confirmed again during the KYC process. If it becomes known that a minor has created an account using false information, that account is closed immediately and the associated information is deleted.

9 International Data Transfers

Some service provider partners are located in other countries, so necessary information may be exchanged with them. In such cases, we ensure that the receiving party follows appropriate data protection standards and uses the information only on the basis of contractual obligations.

10 Changes to This Policy

jojobet mobil reserves the right to revise this privacy policy at any time. For significant changes, a notice will be posted on the platform and the updated date will be shown at the top of the policy. If you continue to use the site after any change, you will be considered to have accepted the new policy. For specific questions, you may visit the FAQ section, where answers to frequently asked questions are provided.

11 Contact Information

If you have any questions or concerns about this privacy policy, please contact our support team:

24/7 Live Chat — via the live chat button on the platform
Email: [email protected]

Support is available in both Bengali and English.